Privacy Policy | Brush Of Hope

Welcome to the Website of ‘Brush of Hope’ (“We”, “Our”, “Us”), an anti-bullying and cybercrime driven initiative led by the founding members, registered under the Mumbai Public Trust Act, 1950, and having its registered office address at A – wing, 1st Floor, Vilco Centre, Subhash Road, Vishnu Prasad Society, Navpada, Vile Parle (East), Mumbai – 400057, Maharashtra.

We respect Your privacy and are committed in protecting Your Sensitive Personal Data. This Privacy Policy governs the collection, use and protection of your Sensitive Personal Data in accordance with the applicable Indian laws, including: (i) Information Technology Act, 2000 (“IT Act”); and (ii) Information Technology (Reasonable Security Practises and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).

Definitions
  1. “We,” “Our,” and “Us” shall mean and refer to Brush of Hope.
  2. “You,” “Your,” “Yourself,” and “User” shall mean and refer to natural and legal individuals who access Our Services (as defined below).
  3. “Website” shall mean and refer to the domain name ‘https://brushofhope.life/’.
  4. “Sensitive Personal Data” shall mean and refer to such personal information which consists of information relating to:
    1. Password;
    2. Financial information such as bank account, debit or credit card;
    3. Physical, psychological, and mental health condition;
    4. Sexual orientation;
    5. Medical record and history;
    6. Biometric information;
    7. Personally identifiable information;
    8. Victims’ personal story and/or details pertaining to it;
  5. “Privacy Policy” shall mean and refer to this Privacy Policy of the Organisation.
  6. “Services” shall mean counselling support, educational workshops, reporting assistance, and helpline numbers which are provided by Us on this Website.
⮚ Types of Data Collected

We collect and process specific categories of personal data that are necessary to deliver the Services to individuals affected by cybercrime, cyberbullying, and sextortion. The collection of such data is conducted in accordance with applicable legal frameworks and may include the following types of information:

(a) Personal Information
  • Name, e-mail address, phone number, physical address, and other contact information;
  • Personal details voluntarily provided by You in the course of seeking assistance.
(b) Sensitive Personal Information

In compliance with the SPDI Rules, we may collect personal information, including but not limited to:

  • Personal identification numbers (e.g., Aadhar number), photographs, and other identifying information related to cybercrime, cyberbullying, or sextortion incidents;
  • Victim’s personal story, case details, and other sensitive information that may include intimate data.
⮚ Usage of Data

Usage data is collected automatically when using Our Services. Usage data may include information such as Your device’s browsing history, device type, operating system, internet protocol address, and interaction with the Website’s content, details of Your visit, including page views, time spent on the Website, and actions taken (e.g., clicks, downloads, form submissions).

⮚ Consent

By accessing and using Our Website, Services, and content, You agree to the collection and use of Your data in accordance with this Privacy Policy. If You do not agree with the terms of this Privacy Policy, please refrain Yourself from using Our Services.

You, while providing Your Sensitive Personal Data on Our Website, consent to Us contacting You through SMS, call, and/or email for the purposes specified in this Privacy Policy. If You disclose to Us any personal information relating to other people, You represent that You have the authority to do so and permit Us to use the information in accordance with this Privacy Policy.

You shall at any time at Your discretion withdraw the consent provided to Us by writing to the Grievance Officer (details of which are provided below). Please note, however, withdrawal of the consent will not be retrospective and will be in accordance with this Privacy Policy. We reserve the right to restrict or deny the provision of Our Services for which We consider such information to be necessary.

⮚ Purpose and Use of Your Sensitive Personal Data

We collect Your Sensitive Personal Data for the following purposes:

  1. Providing assistance and Services: To help victims of cybercrime, cyberbullying, and sextortion by providing case management, support, and legal aid.
  2. Counselling services: To offer psychological and emotional support to victims through virtual consultations and advice.
  3. Investigations and legal action: To assist law enforcement or legal professionals with case-related information, as may be applicable.
  4. Communication: To inform You of relevant updates, case progress, additional services, and any changes to the Website’s policies.
⮚ Retention of Your Sensitive Personal Data

We will retain Your Sensitive Personal Data only for as long as it is necessary to fulfil the purposes for which it was collected or as required by applicable law. This may include the duration of Your case, until legal obligations are fulfilled, or until the information is no longer needed for Our operational purposes. Once Your data is no longer necessary, We will take reasonable steps to securely delete or anonymize Your information in compliance with data retention policies and regulations.

⮚ Disclosure of Data

We respect Your privacy and will not disclose Your Sensitive Personal Data to third parties without Your consent, except in the following circumstances:

  1. With service providers: We may share Your information with trusted third-party service providers who assist Us in providing Our Services, such as web hosting, counselling platforms, and legal consultants. These service providers are contractually obligated to maintain the confidentiality of Your data and are restricted from using it for any purpose other than performing services on Our behalf.
  2. With law enforcement or regulatory authorities: If required by law or when necessary to comply with legal obligations, We may disclose Your Sensitive Personal Data to law enforcement authorities, courts, or other regulatory bodies. This may occur in cases where there is a need to investigate or resolve issues related to cybercrime, cyberbullying, and sextortion.
  3. In case of legal proceedings: In the event of legal proceedings, We may disclose Your Sensitive Personal Data to protect Our rights or enforce Our policies, terms, and conditions.
  4. With Your consent: We may share Your Sensitive Personal Data with third parties if You give explicit consent, for example, in cases where You choose to involve third-party organizations or law enforcement in Your case.
⮚ Your Rights and Choices

As per Indian laws, You have the following rights concerning Your Sensitive Personal Data:

  • Right to Access: You may request a copy of the Sensitive Personal Data we hold about You.
  • Right to Rectification: If Your Sensitive Personal Data is inaccurate or incomplete, You can request that we correct or update it.
  • Right to Erasure: You may request the deletion of Your Sensitive Personal Data, subject to certain legal exceptions.
  • Right to Object: You can object to the processing of Your Sensitive Personal Data, especially for direct marketing or processing that You believe is unlawful.
  • Right to Withdraw Consent: You have the right to withdraw consent for processing Your Sensitive Personal Data at any time, though this will not affect the legality of any prior processing.

To exercise any of these rights, please contact Us using the information provided below. We may require verification before processing Your request.

⮚ Cookies

Our Website uses cookies and similar technologies to enhance User experience, gather analytics, and improve the functionality of the Website. Cookies are small files stored on Your device that helps Us understand how You interact with Our Services. You may have an option to disable cookies through Your browser settings; kindly note that some features of the Website may not function properly if cookies are disabled.

⮚ Children’s Privacy

We do not knowingly collect personally identifiable information from any user below the age of 13 (thirteen) years. In case we discover that a person under the age of 13 (thirteen) years has provided Us with personal information, we may immediately delete the data from Our servers. If You are a parent and/or guardian and You are aware that Your child has provided Us with personal information, please contact Us so that We can take necessary actions.

⮚ Link to Other Websites

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage You to read the privacy policies of any third-party website before providing them with your personal information.

⮚ Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the Privacy Policy. We encourage You to review this Privacy Policy periodically to stay informed of how We protect Your information.

Grievance Officer

The Organisation shall appoint a grievance officer and all queries with respect to the implementation and extent of this Privacy Policy shall be directed to such person. In the event you have any questions, concerns, requests or grievances regarding this Privacy Policy or Our data practices, you may contact to Bhavesh Chaudhari.

Email: bhaveshchaudhari98@gmail.com

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